We at Vita Nuova respect your concerns about privacy. This Privacy Notice (“Notice”) applies to Personal Data obtained by Vita Nuova, including through the website, products and services, tools, promotions, newsletters, events. (collectively, the “Services”). “Personal Data” means any information relating to you in identified or identifiable form.The Notice describes the types of Personal Data we obtain about our customers, how we use the Personal Data and with whom we share it. We also describe the measures we take to protect the security of Personal Data and how you can contact us about our privacy practices. Vita Nuova is compliant with “The Consumer Protection Act, 2019” & “Tele-Guidelines Act, 2020”.
1. INFORMATION WE OBTAIN
We obtain Personal Data about our customers through the Services, publicly and commercially available sources in order to better understand our customers and to provide better Services to you.We collect Personal Data (i) to offer Services that you have requested; (ii) that we have a legitimate interest to believe that they are of interest to our customers; (iii) to manage the relationship we have with our customers and partners; and (iv) to perform activities based on your consent. The types of Personal Data we may obtain include:
Contact information (such as name, postal address, email address and telephone and/or monile numbers);
Geo-location data that the Services obtain with your consent;
Other information you may provide to us, such as through our "Book Appointment" or "Contact Us" feature.
2. INFORMATION OBTAINED BY AUTOMATED MEANS THROUGH OUR SERVICES
Our Services use cookies to function effectively. A “cookie” is a file that websites send to a visitor’s computer or other Internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser. A “web beacon” also known as an Internet tag, pixel tag or clear GIF, links web pages to web servers and their cookies and may be used to transmit information collected through cookies back to a web server. We may obtain certain information through our Services by automated means, such as cookies (including HTTP, HTML5 and Flash cookies), web beacons, web server logs, JavaScript and similar technologies, including technologies designed to obtain information regarding your use of our Services (collectively “cookies”).The information we obtain through cookies may include IP address, mobile device advertising ID, browser characteristics, device characteristics, operating system, language preferences, referring URLs, logs on actions taken on our Services such as content on which you may click while using the Services, and dates and times you access or use the Services.The information we obtain through cookies will tell us, for example, if you have used our Services before, from what country and what contents you have visited. It will also tell us whether you have opened an email we sent to you, what search queries you may have run and what advertisements you may have seen on our Services or on third-party websites and apps.Our Services may use third party analytics and advertising cookies, for example, to help create reports and statistics on the performance of the Services and to be able to present you with content tailored to your interests. The information collected through the use of analytics may include, for example, your IP address, the website from which you visited us, the type of device you used. You can opt out from the use of Google Analytics by downloading and installing the Google Analytics Opt-out Browser Add OnWe and our third-party service providers may use information collected through automated means including cookies, web beacons, web server logs, JavaScript and similar technologies for purposes such as (1) customizing our users’ visits to and use of our Services, (2) delivering content (including advertising) tailored to our users’ interests and the manner in which our users use our Services, and (3) managing our Services and other aspects of our business. The providers of third-party apps, tools, widgets and plug-ins on our Services, such as social media sharing tools, also may use automated means to collect information regarding your interactions with these features. This information is collected directly by the providers of those features and is subject to the privacy policies or notices of those providers. Vita Nuova is not responsible for those providers’ information practices.
3. HOW WE USE THE INFORMATION WE OBTAIN
We may use the information collected from and about you to:
Provide our products and services;
Respond to inquiries from you and other third-parties, including inquiries from law enforcement agencies in compliance with applicable law;
De-identify Personal Data to provide third parties with aggregated data reports showing de-identified information;
Supplement your Personal Data collected from you with additional information from publicly and commercially available sources, and/or information in order to better understand our customers and to provide our Services to you in a better way;
Associate your browser and/or device with other browsers or devices you use for the purpose of providing relevant and easier access to content, advertising across browsers and devices, and other operational/business purposes.
Operate, evaluate and improve our business (including developing, enhancing, analysing and improving our Services);
Protect against, identify and prevent fraud and other unlawful activity, claims and other liabilities; and
Comply with and enforce applicable legal requirements.
We also may use your Personal Data in other ways for which we provide specific notice at the time of collection and obtain your consent if required by applicable law.
4. INFORMATION WE SHARE
We require our service providers to protect the confidentiality and security of Personal Data, and to ensure that Personal Data is processed only for the provision of services on our behalf and in compliance with applicable law. Service providers are not authorized to use or disclose Personal Data, except as necessary to perform services on our behalf or to comply with legal requirements.We may further disclose information about you (1) if we are required to do so by law or legal process, (2) to law enforcement authorities or other government officials, and (3) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual fraudulent or illegal activity. We also reserve the right to transfer Personal Data we have about you in the event of a proposed or completed sale or transfer of all or a portion of our business or assets (including in the event of a reorganization, dissolution or liquidation).
5. YOUR RIGHTS YOUR CHOICES
We offer you certain choices in connection with the Personal Data we obtain about you, such as how we communicate with you. To update your preferences, ask us to remove your information from our marketing mailing lists or submit a request, please contact us as outlined in the “Contact Us” Section.
6. VITA NUOVAANDTHECONSUMERACT
The main aim of the regulation is to give citizens greater control over what can be done with their personal data by businesses, and Vita Nuova is committed to the protection of the data of our patients and/or consumers.
7. HOW WE PROTECT AND RETAIN PERSONAL DATA
We maintain administrative, technical and physical safeguards designed to protect the Personal Data we have about you against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use. We make reasonable efforts to ensure a level of security appropriate to the risk of the processing, taking into account the costs of implementation and nature of the processing of Personal Data.We retain Personal Data for the period needed to fulfil the purposes for which Personal Data was collected and as otherwise required or permitted by applicable law, such as in relation to our record retention obligations.
8. LINKS TO THIRD-PARTY SITES, APPS AND SERVICES
For your convenience and information, our Services may provide links to third-party sites, apps and services that may be operated by companies not affiliated with Vita Nuova. These companies may have their own privacy notices or policies, which we strongly suggest you review. We are not responsible for the privacy practices of any non- Vita Nuova sites, apps or services.
9. UPDATES TO OUR PRIVACY NOTICE
This Privacy Notice may be updated periodically and without prior notice to you to reflect changes in our Personal Data practices. For significant changes, we will notify you by posting a prominent notice on our Services indicating at the top of the Notice when it was most recently updated.
